Embracing AI in HR: Insights from Theresa Fesinstine – A Preview of SHRM-NYC’s September 16th Event

SHRM-NYC is thrilled to host an event on September 16th at ADP’s New York offices, featuring Theresa Fesinstine, founder of peoplepower.ai, longtime HR Executive and AI expert, who will delve into AI’s impact on HR. This event will offer valuable insights on how to leverage AI to streamline HR processes and foster a more engaged workforce.

In a recent preview conversation, Ashley Bendell, District Manager at ADP, and Pamela Brown, Head of People & Culture of Crunch Fitness, discussed the significance of AI in HR with Theresa Fesinstine. They explored key topics that will be highlighted during the upcoming event, from integrating AI into HR strategies to preparing future leaders for AI’s transformative power in the workplace.

Curiosity and Advocacy: A Roadmap for Young HR Leaders

When asked what advice she would give to young professionals entering the field, Theresa emphasized the importance of curiosity and advocacy. In today’s rapidly evolving HR environment, embracing curiosity is essential, especially when navigating new technologies like AI. Theresa encouraged young professionals to lean into their curiosity and ask questions about how these technologies can enhance the employee experience.

Additionally, advocacy plays a crucial role. She stressed the importance of speaking up for oneself in the workplace, advocating for necessary learning opportunities, and being a voice in strategic conversations, particularly when AI tools are being introduced. HR professionals must ensure they are part of these conversations, actively contributing to how these tools can benefit both employees and the organization.

AI as a People-Centric Opportunity

One of the key messages from Theresa is that AI should be viewed as a “people opportunity.” Too often, HR is seen as a secondary player in the strategic use of AI, but Theresa argues that HR leaders must take a more prominent role. AI offers a unique chance to merge technological efficiency with human-centered engagement, especially in areas like performance management and employee engagement.

For example, Theresa discussed how AI, through natural language processing, can revolutionize engagement surveys by analyzing not just numerical data but the deeper sentiment behind employee feedback. This shift can lead to more actionable insights and a more robust understanding of employee morale, helping HR leaders design more effective engagement strategies.

Overcoming Misconceptions: HR and AI Adoption

Many HR leaders may feel hesitant to embrace AI, largely due to misconceptions about its complexity. Theresa addressed this concern by reassuring HR professionals that they don’t need to be data scientists to leverage AI effectively. The key is understanding how AI can enhance HR functions and building the confidence to integrate these tools into daily practices.

She emphasized that education and training are vital in helping HR leaders feel more comfortable with AI. It’s not about becoming a technical expert but rather about understanding the potential outcomes AI can provide and using that knowledge to improve relationships and decision-making in the workplace.

The Power of Education: Preparing for the Future of Work

Theresa’s journey into AI began after a long career in HR leadership, during which she realized that HR professionals risk being left behind in the AI revolution. To bridge this gap, she pursued certifications at prestigious institutions like MIT and even in Luxembourg, gaining the knowledge to help HR leaders stay at the forefront of AI integration.

Her advice to HR leaders and all leadership is simple: start the conversation. AI is already being used in many organizations, often without clear guidance. By opening discussions about AI, asking employees about their experiences, and learning from those interactions, HR leaders can begin to build a roadmap for how to use AI effectively in their own organizations.

Join Us on September 16th for a Deeper Dive into AI and HR

The SHRM-NYC event on September 16th will provide an opportunity for HR leaders in New York City to gain practical insights into how AI can transform their workplaces. Theresa’s wealth of knowledge and experience promises to deliver a thought-provoking session, helping HR professionals embrace the future of work with confidence.

Don’t miss this chance to learn how to harness AI to drive strategic initiatives in your organization. We look forward to seeing you there!