After 10 joyful years as a Chemist, a love of training and sharing knowledge sparked her next adventure—creating Barbara Khozam, Inc.!

Barbara is an internationally recognized speaker and trainer having delivered over 2100 presentations to 95,000 people in 12 countries on Customer Service, Patient Experience, Leadership, and Communication. Barbara is known for her “High Energy/High Impact” delivery, outrageous wit, and ability to tackle real issues posed by her audience.

In 2019 Barbara was chosen as the Top Customer Service Consultant of the Year by the International Association of Top Professionals.

Also in 2019, Barbara was awarded the CSP® (Certified Speaking Professional™) from the National Speaker’s Association. Barbara is one of only three women in the world to have achieved BOTH this designation as well as the Toastmaster Accredited Speaker designation.

In 2021, Barbara achieved the Certified Patient Experience Professional (CPXP) designation from the Patient Experience Institute.

In her spare time, you can find her on the beaches of southern California playing the best sport ever invented: Beach Volleyball!